38% More Plumbing Jobs with an AI Receptionist
Never missing customer calls — even after hours — with RXPT AI Receptionist
About
the Business
A growing plumbing company struggled to manage increasing inbound calls. With technicians on job sites and limited office staff,many calls, especially evenings and weekends—went unanswered. Since most requests were urgent, customers often moved on to the next plumber they found online.
The Problem
Missed Calls = Lost Revenue
Missed Calls During Jobs
Missed Calls: Technicians could not answer phones while working at customer sites.
After-Hours Leads
After-Hours: Emergency service requests came in late evenings and weekends.
Voicemail Drop-Off
Lost Customers: Most callers never left a voicemail and simply moved to another company.
Hiring Costs
Expensive Staffing: Hiring a full-time receptionist would cost $3,000+ monthly.
The Solution
REXPT
The company implemented REXPT AI Receptionist to answer every call instantly. Trained on their services and scheduling preferences, the AI began handling customer calls 24/7 within minutes.
How REXPT
Handles Customer Calls
Customer Calls
Plumbing Company
AI Receptionist Answers
RXPT AI Answers Instantly
AI Gathers Info
Asks questions about the plumbing issue & captures customer info
Schedule appointment
Jobs are scheduled directly into the calendar and urgent cases escalated
Technician Alerted
Technicians receive job details & head out
Return on Investment
TRADITIONAL SETUP
Hiring a Full-time Receptionist
A recurring staffing expense that goes beyond salary alone. Benefits, training, and downtime are additional costs.
ESTIMATED MONTHLY COST
$3,000+ / month
80%
SAVED
Lower staffing cost with 24/7 AI-powered call coverage
REXPT AI RECEPTIONIST
Hiring a Full-time Receptionist
A cleaner, always-available solution for speed, consistency, and 24/7 coverage—no downtime.
BUSINESS IMPACT
80% Savings
on staffing costs with round-the-clock call coverage