Sales Showrooms
Capture test-drive requests, vehicle availability questions, and trade-in enquiries before handing off to the sales team.
Enterprise setup - Automobile
Keep Sales, Service, and Parts Calls Moving at Your Dealership
Configure Rexpt to answer common dealership questions, capture test-drive and service-booking enquiries, and route callers to the right sales, service, or parts team.
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Dealerships, Service Centers & Parts
Every Showroom, Service Bay & Parts Counter, Covered
Rexpt answers the main line, works out whether a caller needs sales, service or parts, and captures the details that matter — so your team stays with the customers in front of them.
- Sales & Test DrivesModel, trade-in and preferred time, captured.
- Service BookingsVehicle and service details before the advisor calls.
- Parts CounterPart requests routed straight to the right desk.
Why it matters
Dealership Calls Need the Right Department Fast
A single dealership line can take sales enquiries, service bookings, parts questions, and finance follow-ups. A clear first step helps each caller reach the team that can actually help.
Every department shares one number
Sales, service, parts, and finance calls can all arrive through the same main line.
Busy floors leave phones ringing
When staff are with customers, calls about test drives or service can go unanswered.
Callers repeat themselves
Without basic details up front, advisors may have to start each conversation from the beginning.
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How it works
A Configured Call Workflow for Your Automobile Team
Map your departments
Set up the sales, service, parts, and finance paths your dealership wants callers to reach.
Benefit: A clear route for every call.
Capture the essentials
Ask configured questions about the vehicle, the service needed, or the model of interest.
Benefit: Useful context for your team.
Route or book the next step
Pass callers to the right department, request a callback, or capture a booking enquiry.
Benefit: Fewer missed opportunities.
Keep it current
Update hours, offers, and routing as inventory, staffing, and promotions change.
Benefit: Accurate answers all year.
Automotive business examples
How Dealerships and Service Centers Handle Busy Phone Lines
See how franchise dealers, independent lots, and service centers keep every department reachable.
The difference
What a Dealership Call Workflow Can Improve
Common questions
Questions About AI Receptionists for Automobile Dealerships
ENTERPRISE SETUP
Can Rexpt book service appointments?
Rexpt can collect service-booking details and support the scheduling workflow you configure. Confirm any dealer-management or scheduling-system integration requirements with the Rexpt team.
Can it answer questions about vehicle inventory?
It can share the approved information you configure and capture the caller's interest for your sales team to follow up on specific vehicles and pricing.
Can it route calls across multiple locations?
Yes. Routing can be configured around your rooftops, departments, and business hours.
Can it handle calls after the dealership closes?
Yes. Rexpt can answer after hours, share configured information, and take test-drive, service, or callback requests for your team to pick up the next day.
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